FAQ

The time frame of order delivery is divided into two parts:
●Processing time: 1-2 business days
●Shipping time: 3-8 business days (excluding weekends and holidays).

Since we want to send your items to you as quickly as possible, we are generally unable to make changes to an order after it's been placed. However, you can send an email to support@paruulife.com to check the status of your order

Upon shipment, package tracking information is sent to the email address associated with your order. If you didn’t receive a tracking number, or the tracking seems inaccurate, please reach out to us at support@paruulife.com.

Please send an email to support@paruulife.com with your order number.

Sometimes, a package will be marked as delivered by the shipping carrier prematurely. If you receive the delivery email but have not received your package, here is what we suggestUSPS/FedEx delivery vehicles use GPS that can automatically update a package as "delivered" prematurely. Please wait 2-3 business day, as the package could have been marked as delivered by mistake, and will arrive the following day.

1. Separate pump motor from main body.
2. Detach flange from milk collector.
3. Separate linker from milk collector.
4. Disassemble the linker.

Yes. The all-in-one design of the Wearable Breast Pump makes it so you can pump while you breastfeed your baby because there are no external cords, tubes, or dangling bottles to get in the way.

Absolutely! The Wearable Breast Pump lets you move how you want to while you pump. The Wearable Breast Pump tucks into your bra so you can pump while you walk, multi-task, lean back, or relax. This makes everyday things like making breakfast or playing with your toddler totally doable. What you do while you pump is finally up to you.

*For best sterilization, please clean and disinfect the pump before the first use.
It is a non-sterile product. Before cleaning and disinfection, please remove all accessories.

*Non-washable parts:
The pump motor contains electronics that should be kept dry. A clean, damp cloth can be used to clean the pump motor. Any other cleaning method will be classed as misuse under the warranty.

* Washable parts:

Valve/Linker/Diaphragm/Flange/Milk Collector

Supplies needed:
・Mild dish soap
・Clean dishcloth or soft brush
・Clean wash basin
・Clean water

Warning: Breast pumps are personal care items intended for a single user only and should never be rented or shared. Separate and wash all parts that come in contact with breast and breast milk immediately after use to avoid breast milk residue and prevent bacteria growth.

1. Rinse all separated parts that come in contact with breast and breast milk in 25-30 °C (77-86 °F) water to remove breast milk residue.
2. Once rinsed, parts that have touched the breast or breast milk should be placed in a clean wash basin used only for washing infant feeding equipment.・Soak all washable parts in 40-60 °C (104-140 °F), soapy water for 3~5 minutes.・Wash each part with a clean dishcloth or soft brush.・Rinse all separated parts with clear water.
3. Place parts on a clean surface or towel.・Allow all parts to air dry.・Store dry parts in a clean, cool place when not in use.・Do not store wet or damp parts.

Caution: Only use drinking-quality water for cleaning.

Sanitize - Before first use and once per day

*For best sterilization, please clean and disinfect the pump before the first use.
*Breast pump components that contact the breast and breast milk (flange, milk collector, linker, diaphragm, valve) can be hand-washed in the sink.

Precaution:The pump body which houses the electrical components should be wiped down with a low-level disinfectant such as ethyl alcohol or isopropyl alcohol (70% - 90%).
Supplies needed:
・Clean pot for 100 °C (212 °F)
water
・Clean water
・Tongs
Washable part to wash
・Flange
・Linker
・Diaphragm
・Valve

Warning:
Breast pumps are personal care items intended for a single user only should never be rented or shared. Separate and wash all parts that come in contact with breast and breast milk immediately after use to avoid breast milk residue and prevent bacteria growth.
1.Wash hands thoroughly
2. Fill a pot with enough water to cover all parts.Bring water to a boil.Place parts in boiling water for 5-10 minutes.
3. Allow water to cool and gently remove parts from water with tongs.
4. Place parts on a clean surface and / or towel.Allow all parts to air day.Store dry parts in a clean,cool please when not in use.
Do not store wet or damp parts